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Cascade recently changed its formulas to comply with laws requiring dishwashing detergents to be phosphate-free. With this change, we understand that some consumers in hard water areas may be experiencing filming when using these new formulas. If you or your family have experienced this, please accept our sincere apologies.
We have included tips on how to prevent and reduce filming on our site’s FAQ page. If you are having ongoing issues with spotting or filming, you might consider switching to a unit dose product like Cascade ActionPacs™ with the Grease Fighting Power of Dawn®. Cascade ActionPacs with the Grease Fighting Power of Dawn contain a water softening agent that helps reduce filming and ensures that you use the right dose every time.
If you are experiencing filming or spotting from using phosphate-free powder formulas in hard water, please watch this video for more information.
If you have additional questions, feel free to contact us at 1-800-765-5516.